Shipping policy
Shipping Policy
Northwest Straps — Last updated July 2026
Processing & Lead Times
In-stock items ship within 3 business days. Custom orders have a lead time of up to 12 weeks from proof approval.
Most items ship fast. If something is in stock and ready to go, we move on it quickly. Custom dye-sublimated orders are built to your specs, and we'll keep you updated as your order moves through production.
Shipping Methods
We ship via USPS, UPS, and FedEx depending on order size and destination. You'll receive tracking information by email as soon as your order ships.
Domestic Shipping (U.S.)
We ship to all 50 states. Shipping costs are calculated at checkout based on package weight and destination.
International Shipping
We ship to select international destinations. International customers are responsible for any customs fees, duties, or taxes assessed by their country. Northwest Straps is not responsible for delays caused by customs processing.
Order Changes & Cancellations
Need to make a change? Contact us as soon as possible at sales@nwstraps.com. Once an order has shipped, we're unable to make changes. Custom orders that have entered production cannot be cancelled.
Lost or Damaged Shipments
If your order arrives damaged or doesn't show up, reach out and we'll make it right. We stand behind every order that leaves our shop.
Questions?
We're real people in Springfield, Oregon — happy to help.